How Xadok works
You’re busy, so every minute counts. Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. It’s just that easy.Check out this
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Tracking your order and delivery
It’s easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. For best results, download the latest version of the Xadok
Xadok Express
Xadok Express is a membership option for customers who want to use Xadok regularly. For a flat annual cost or a low monthly fee, you can enjoy unlimited free deliveries* on all orders over
Problem with your order
Did you receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly when you report a problem. In the Xadok app or website, you can let us know about—
Rescheduling a delivery
You can change your delivery date and time up until a shopper begins working on your order. Here’s how to reschedule— In the app: Tap View account under your name at the top of the app dashboard
All Topics
How Xadok Works
What we do, areas and stores we serve, communicating with us
Xadok Express
Perks, pricing, and managing your membership
Placing Orders
Placing an order, sharing a cart, reporting incorrect information
Order in Progress
Tracking your order, approving changes, chatting with your shopper
Delivery
Receiving your items, reporting a problem, unknown charges
Pricing, Discounts, & Fees
Item pricing, coupon, promotions, referrals, taxes and fees
Profile and Account Settings
Personal settings, notifications, login issues
Xadok Sweepstakes Rules
View our monthly Sweepstakes
Need to get in touch?
Our Xadok Care team is here to help.
Are you a Senior?
Contact our dedicated Senior Support Service if you need help getting started or with an existing order.
Daily: 8am - 11pm ET