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How Xadok works

You’re busy, so every minute counts. Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. It’s just that easy.Check out this

Tracking your order and delivery

It’s easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. For best results, download the latest version of the Xadok

Xadok Express

Xadok Express is a membership option for customers who want to use Xadok regularly. For a flat annual cost or a low monthly fee, you can enjoy unlimited free deliveries* on all orders over

Problem with your order

Did you receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly when you report a problem. In the Xadok app or website, you can let us know about—

Rescheduling a delivery

You can change your delivery date and time up until a shopper begins working on your order. Here’s how to reschedule— In the app: Tap View account under your name at the top of the app dashboard

All Topics

How Xadok Works

What we do, areas and stores we serve, communicating with us

Placing Orders

Placing an order, sharing a cart, reporting incorrect information

Order in Progress

Tracking your order, approving changes, chatting with your shopper


Receiving your items, reporting a problem, unknown charges

Need to get in touch?

Our Xadok Care team is here to help.

Are you a Senior?

Contact our dedicated Senior Support Service if you need help getting started or with an existing order.

Daily: 8am - 11pm ET